We process all orders within 1 to 2 business days.
After processing, the delivery takes 4 to 6 business days.

Estimated total delivery time: 5 to 8 business days (Monday to Friday) from the order date.

No, all orders include free shipping within the United States. You will never be charged additional delivery costs.

We currently only deliver within the United States.

Yes! Once your order ships, you'll receive a tracking link via email.
You can also visit our Track Your Order page to check your order status.

We accept a variety of secure payment methods, including:

• American express
• Apple Pay
• Google Pay
• Mastercard
• PayPal
• Shop Pay
• Visa

Yes - you can request an order cancellation or modification within 24 hours of placing your order.
Please email us as quickly as possible at support@bluefoxshop.com.

We offer a simple and flexible 30-day return policy .
If you're not satisfied with your item, you can return it within 30 days of receipt.
For full instructions, please consult our Return Policy.

If your item arrives damaged or faulty, we’ll replace it at no cost to you.
Contact our support team within 30 days and include a photo of the item.

Once we receive and inspect the returned item, we will process your refund.
It typically takes 7 business days for the amount to appear on your original payment method.

Yes, we do offer exchange, please contact us at : support@bluefoxshop.com

Yes, all our products are backed by a 30-day quality guarantee.
If something isn’t right, contact us and we’ll take care of it.

No - BlueFox is an online-only store.
This allows us to offer better prices and a wider range of curated items just for you.

Yes! We’re happy to assist with bulk or custom orders.
Please reach out to support@bluefoxshop.com with your request.

You can reach us via:

• Email: support@bluefoxshop.com
• Phone: +19293091211
• Contact form: Contact Page

Customer Service Hours:
🕙 Monday - Saturday: 8:00 AM - 6:00 PM (ET / New York Time).
We aim to respond within 24 hours on business days.